Sending a ReachOut is NOT a way of direct communication between you and your student. Faculty should use usual methods with contacting the student directly to try and assist the student before sending the ReachOut to the Advisor.
When would I send a ReachOut?
You would initiate a ReachOut for a student for several main reasons;
1. Need Advisors Assistance – Student challenge that needs Advisor’s help.
2. Unable to reach a student after multiple attempts.
3. Student needs to hear Faculty suggestions from a different voice/viewpoint
Access the Quick Reference Guide Here: